Please Do not press "Submit" at the end of the exam until you are sure of your responses, as your test will be graded immediately.
You can hover your mouse pointer over to see the question ID. Good luck!

1.  The zero defects concept:

   A) A. is a performance standard for management
   B) B. is a motivational technique that promotes "doing it right the first time"
   C) C. is used by management to communicate to all employees that everyone should do things right the first time
   D) D. A and C
   

2.  You are the project manager for a big size project and quality is top priority for this project. You have devoted so much of the project time for planning. Why?

   A) It is mandatory to allocate much time to planning for a project of this size and with this amount of quality
   B) Quality is planned into the project and the planning requires time
   C) Quality audits are part of the planning time
   D) All of the above
   

3.  What are three tools used in Quality Control Process:

   A) A. Benchmarking, Cost of Quality (COQ) and Cause and Effect Diagram
   B) B. Cost of Quality (COQ), Cause and Effect Diagram and Control Charts
   C) C. Control Charts, Flowcharting and Process Analysis
   D) D. Pareto Chart, Control Charts and Cause and Effect Diagram
   

4.  You are the project manager and you meet with your project team to ensure the project is completed with no deviations from the project requirements.This is part of?

   A) Quality Control
   B) Quality assurance
   C) Plan Quality
   D) All of the above
   

5.  Which of the following is NOT a part of quality?

   A) Fitness for use
   B) Conformance to requirements
   C) Value to the sponsor
   D) Customer satisfaction