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1.  Quality assurance is:

   A) A. top management's intention regarding quality
   B) B. functions determining implementation of the quality policy
   C) C. actions to provide confidence of satisfying quality requirements
   D) D. responsibilities and processes which implement quality management
   

2.  The zero defects concept:

   A) A. is a performance standard for management
   B) B. is a motivational technique that promotes "doing it right the first time"
   C) C. is used by management to communicate to all employees that everyone should do things right the first time
   D) D. A and C
   

3.  You are the project manager for a big size project and quality is top priority for this project. You have devoted so much of the project time for planning. Why?

   A) It is mandatory to allocate much time to planning for a project of this size and with this amount of quality
   B) Quality is planned into the project and the planning requires time
   C) Quality audits are part of the planning time
   D) All of the above
   

4.  Which of the following is NOT a part of quality?

   A) Fitness for use
   B) Conformance to requirements
   C) Value to the sponsor
   D) Customer satisfaction
   

5.  You are managing a project. This project must satisfy industry standards in order to be accepted by the customer. You and your team have studied the requirements and have created a plan to implement the deliverables with the level of quality. This process is called ________.

   A) Quality Control
   B) Quality assurance
   C) Plan Quality
   D) All of the above