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1.  Which is not a tool used in Quality Planning process :

   A) A. Cost-Benefit Analysis
   B) B. Benchmarking
   C) C. Design of Experiments
   D) D. Process Analysis
   

2.  You are the project manager for a big size project and quality is top priority for this project. You have devoted so much of the project time for planning. Why?

   A) It is mandatory to allocate much time to planning for a project of this size and with this amount of quality
   B) Quality is planned into the project and the planning requires time
   C) Quality audits are part of the planning time
   D) All of the above
   

3.  Quality assurance is:

   A) A. top management's intention regarding quality
   B) B. functions determining implementation of the quality policy
   C) C. actions to provide confidence of satisfying quality requirements
   D) D. responsibilities and processes which implement quality management
   

4.  The zero defects concept:

   A) A. is a performance standard for management
   B) B. is a motivational technique that promotes "doing it right the first time"
   C) C. is used by management to communicate to all employees that everyone should do things right the first time
   D) D. A and C
   

5.  3 sigma is equal to ______ percentage of fall between two control limits.

   A) 99.99%
   B) 99.73%
   C) 95.46%
   D) 68.26%